Support

Something wrong, or an idea for the cat? Write to phuongnamtruong.it@gmail.com. Tell us your phone model and what happened, and we'll get back to you.

I bought something but don't have it

Open Settings › Restore purchases. This also brings back coats, accessories and Remove ads on a new phone, as long as it uses the same Google or Apple account.

How do I remove ads?

Buy Remove ads in Settings or in the Wardrobe. It stops the ads shown after a climb. Ads you choose to watch, such as for a bubble, stay available.

How do I change the language?

Open Settings › Language. The game uses your phone's per-app language setting, so you can pick a language just for Purrch Up!.

Music, sound or vibration is too much

Each one has its own switch in Settings.

How do I change my ad choices?

Where the law asks for it, Settings › Ad privacy opens the consent form again. On iOS you can also change tracking in the phone's Settings › Privacy & Security › Tracking.

How do I delete my data?

Your progress lives only on your phone. Uninstalling the game deletes it. See the privacy policy for what Google's services keep.